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Riverside Studio
Riverside Studio
Riverside Studio
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Terms and conditions

 

  1. Identification
    Business Name: Riverside Studio
    Status: Micro-entrepreneur (registration in progress)
    SIRET: [to be added once available]
    Email: info@riverside-studio.co.uk
    Phone: +44 7481 107354
    Address: 18 Place du Quai, St Gervais Sur Mare, 34610, France
  2. Services Provided
    Riverside Studio provides cultural and creative services, including:
  • Creative retreats and painting holidays
  • Workshops (art, music, cultural)
  • Music sessions and events
  • Rental of rooms and studio space
  • Sale of meals and wine
  • Sale of goods
  1. Prices & Payment
  • All prices are in euros (€) unless otherwise advised
  • Riverside Studio operates under the micro-entrepreneur regime. VAT is not applicable (TVA non applicable, article 293 B du CGI).
  • Accepted payment methods: cash, card, or bank transfer (details provided on invoice).
  • Bookings are confirmed once payment has been received in full, unless otherwise agreed in writing.
  1. Bookings, Cancellations & Refunds
  • Cancellations must be made in writing (email) and a follow on confirmation call to ensure it has been recieved by Riverside Studios.
  • Refunds are handled as follows:
    • More than 30 days before the start date: full refund.
    • Between 7–30 days: refund to be advised (may be partial, depending on costs already incurred).
    • Less than 24 hours before the service: no refund.
  • Riverside Studio reserves the right to cancel or reschedule events due to unforeseen circumstances (e.g. illness, technical issues, force majeure, inclement weather). In such cases, clients will be offered an alternative date or refund.
  1. Use of Facilities & Accommodation
  • Guests and clients are asked to respect the space, accommodation, and equipment as well as our neighbours.
  • Any damage caused by misuse may be charged to the client.
  • Riverside Studio is not responsible for loss or damage to personal property brought onto the premises.
  • Your rental or occupation will not infer any interest or rights over the property and you will need to leave the property in a clean condition after your rental period has expired.
  • Deposits may willbe advised prior to any rental.
  1. Intellectual Property
  • Creative work produced by clients remains their property unless otherwise agreed.
  • Riverside Studio may request consent to use images, recordings, or artworks for promotional purposes.
  1. Liability
  • Participation in workshops, retreats, and activities is at the client’s own risk.
  • Riverside Studio takes reasonable steps to provide safe, enjoyable experiences but is not liable for injuries, accidents, or indirect losses outside its control.
  • Clients should arrange their own travel insurance if required.
  • No wealding or hotworks is permitted within the barn.
  1. Governing Law
    These Terms & Conditions are governed by French law. Any disputes will fall under the jurisdiction of the courts of Béziers, France.

 

Privacy

1. Data Collected
We may collect:

  • Name, email, phone number

  • Payment and billing details

  • Usage data (e.g. website visits)

2. Purpose of Collection

  • To provide and deliver our services

  • To communicate with customers

  • To comply with legal obligations

3. Legal Basis
We process personal data under:

  • Consent (e.g. newsletter sign-ups)

  • Contractual necessity (to provide services)

  • Legal obligation (invoicing, accounting)

4. Data Retention

  • Customer data is kept only as long as needed (e.g. accounting records = 10 years in France).

5. Sharing of Data

  • We do not sell data.

  • Data may be shared with trusted providers (e.g. payment processors, hosting services).

6. Rights of Users
In accordance with GDPR, you have the right to:

  • Access, rectify, or delete your data

  • Restrict or object to processing

  • Port your data
    Contact us at [your email] to exercise these rights.

7. Data Security
We take reasonable technical and organisational measures to protect your data.

8. Supervisory Authority
If you have a complaint, you may contact CNIL (France’s data protection authority).

Cookies policy

1. What are Cookies?
Cookies are small files stored on your device when you browse our website.

2. Types of Cookies We Use

  • Essential cookies: necessary for site functionality

  • Analytics cookies: to understand website traffic (e.g. Google Analytics)

  • Preference cookies: to remember your settings

3. Managing Cookies

  • On your first visit, you will be asked to accept or refuse cookies.

  • You can also manage cookies via your browser settings.

4. Third-Party Cookies
Our website may use third-party services that set their own cookies.

   Say Hello

info@riverside-studio.co.uk

© 2024 Riverside Studio

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